Traffic Incident Management Program Assessment and Performance Measures
Traffic incidents are known as a major cause for increased congestion. As the key to improve congestion, traffic incident management (TIM) aims to detect, respond to and remove incidents and restore normal traffic capacity in the safest and quickest manner.
During the past decade, a series of national initiatives have been deployed to improve the TIM efforts in the United States. Among them are the inception of the NTIMC in 2004 that sets forth the national unified goal (UNG) and objectives for TIM; the self-assessment method developed by the Federal Highway Administration (FHWA) to assist states, regions and local staff in evaluating TIM programs; and the TIM performance measurement knowledgebase that facilitates information sharing across the nation.
Consistent with the national initiatives’ effort in improving TIM practices, this study aims to leverage Florida’s TIM programs with national experiences. The study targets at the Florida Department of Transportation District Four, who has been at the forefront of implementing best practices in TIM. The objective for this project is to assess the TIM program including policies, tools and technologies, interagency coordination, response team/equipment, communications and information management, and training, etc., and identify potential areas for enhancements where applicable. This study also serves as a benchmark analysis that facilitates the District for continuous improvements.